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Customer Support

Hello and welcome to our customer support page! We're here to help you with any questions or issues you may have. Our team of experts is dedicated to providing you with the best possible service, so please don't hesitate to reach out to us if you need assistance.

If you're experiencing any technical difficulties with our website or products, please let us know and we'll do our best to resolve the issue as quickly as possible. If you have any general questions or feedback, we're happy to hear from you as well.

To get in touch with us, you can fill out the contact form on this page or send us an email at hello@foodsklep.com. We'll get back to you as soon as possible.

Thank you for choosing our company, and we look forward to assisting you!

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Chat with Our Support Team

If you have any questions or issues, don't hesitate to use our Our Support Team services! Our knowledgeable support team is standing by, ready to provide you with the help you need. Simply click on the chat button on our website or app and let us assist you in real-time. We're here to ensure that your experience with our company is as smooth and hassle-free as possible. Try our chat support today and see the difference it can make!

FAQ

Frequently Asked Questions

  • Is FoodSklep available in my area?
    FoodSklep delivers to all areas in Great Britain and Northern Ireland
  • How do I place an order on FoodSklep?
    You can place an order on FoodSklep by creating an account on our website, adding items to your cart, and checking out. You can pay for your order online.
  • Can I track my order?
    Yes, you can track your order on FoodSklep's website. Once your order has been dispatched, you will receive a tracking link via email or text message.
  • What is FoodSklep?
    FoodSklep is an online grocery market where you can buy a wide range of food and household products.
  • Is my personal information safe on FoodSklep's website?
    Yes, FoodSklep takes the security of your personal information very seriously. We use industry-standard encryption technology to protect your data and do not share your information with third parties without your consent.
  • What if I am not satisfied with my order?
    If you are not satisfied with your order, please contact us within 24 hours of receiving your delivery. We will do our best to resolve any issues or concerns you may have.
  • What products can I buy on FoodSklep?
    You can buy fresh produce, dairy products, meat, poultry, seafood, baked goods, canned goods, snacks, beverages, and household products on FoodSklep.
  • What are the delivery options?
    FoodSklep offers a standard 1-3 business day delivery service. A free delivery service is available for orders over £70 or local deliveries to the IG and RM postcodes of London.
  • What is the minimum order value for delivery?
    There is no minimum order value for delivery
  • What payment methods do you accept?
    We accept all major credit cards, debit cards, and online payment methods such as PayPal and Apple Pay.
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